Michelle Albert is top notch! She goes above and beyond and is the reason that I love Albany Motor Cars. I am always amazed at her professionalism and knowledge. She is definitely the best!
Steve Johnston was so easy to work with! He is so friendly and very knowledgeable about the vehicle I leased and definitely answered all my questions. I certainly felt his years of experience with Mercedes were valuable to me! He explained all the options I had available and helped me compare various vehicles and the packages and upgrades included with each one. Mauricio was also helpful with the Mercedes Me app and all the technical options in my vehicle. I am very happy with my new vehicle and with the service provided to me by Steve and Albany Motorcars!
The Service Department is top notch. I never have trouble making an appointment on my time and when I arrive, I’m always treated like family. Michelle and her tech’s are very knowledgeable and will bring attention to any concerns or recommendations. Plus my car is a always returned spotless inside and out!
Love that new car smell
Outstanding customer service and great quality cars
My experience purchasing my vehicle was wonderful. The Sales Representative Steve Johnston was very knowledgeable about facts about the vehicle I was purchasing. He provided additional safety features about the vehicle I was unaware of. He made me feel very comfortable where I could asked him questions concerning each vehicle I was contemplating purchasing. The whole business transaction there was never the pressure to make a sale but to establish a client. I felt that my sales representative did an awesome job providing information on how to use the technology within my car within a short period of time.
Mr Steve Johnston is a wonderful polite knowledgeable and experience sales professional He treated us very nicely with respect and never pushed us to buy the vehicle We are very happy with our brand new 2020 GLC 450 Mercedes I also highly appreciate the help of the General Manager and to all his staff I most definitely recommend him wholeheartedly For my next vehicle I’m going to see Steve Johnston and Albany Motorcars Thank you Mr Johnston
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