Recall Information
Mercedes-Benz Safety Recalls
Check Your VIN. Fix It Free. Drive Easy.
Mercedes-Benz keeps a running record of every U.S. recall campaign, searchable by your 17-digit VIN. If your vehicle is affected, the repair costs you nothing at Albany Motorcars — parts, labor, all of it.
Checking takes about a minute
As part of Mercedes-Benz’s ongoing commitment to keeping owners informed, the official recall lookup shows every current and past U.S. recall campaign tied to your specific vehicle — not just your model, your car. All it needs is your 17-digit U.S. Vehicle Identification Number.
One heads-up: the tool only works for U.S.-market VINs. And it’s worth checking even on a car you’ve owned for years — recalls get issued on vehicles a decade old or more, and the repair is free either way.
Where to find your VIN
- Driver’s side dashboard, visible through the windshield
- Driver’s side door jamb sticker
- Your registration or insurance card
- 1
Grab your 17-digit VIN
Every character matters — letters and numbers. Snap a photo of your door jamb sticker so you don’t have to squint at the windshield twice.
- 2
Run it through the official lookup
The Mercedes-Benz USA recall tool shows open and completed campaigns for your exact vehicle. Prefer a second opinion? NHTSA runs a lookup for every make on the road.
- 3
Book the repair with us
If a campaign comes up, call our service team at 229-304-1327 or book online. Our factory-trained technicians on East Oglethorpe Blvd handle the fix at no charge to you.
Schedule Service
What a recall actually means for you
A recall isn’t a verdict on your car — it’s the manufacturer catching something early and paying to make it right. Here’s the honest rundown.
Recall repairs are free
Parts, labor, diagnostics — covered in full by Mercedes-Benz at any authorized dealer, regardless of your car’s age, mileage, or warranty status.
Fixed by people who know the car
Our factory-trained technicians perform recall work to Mercedes-Benz specifications with genuine parts — and we’ll flag anything else we notice while it’s here.
Buying used? Check first
Shopping our used inventory or a private sale? Run the VIN before you sign. Two minutes of homework beats a surprise letter in the mail.
Not sure what the lookup told you? Ask us.
Recall notices can read like legal homework. Send us your VIN and a quick note — our service team at 805 East Oglethorpe Blvd will translate it into plain English and get you on the schedule if needed.
Service & Parts Hours
- Mon – Fri
- 8:00 AM – 5:30 PM
- Sat – Sun
- Closed
Sales Hours
- Mon – Sat
- 9:00 AM – 6:00 PM
- Sunday
- Closed
Send us a message
Fill this out and we’ll get back to you shortly — usually the same business day.
Open recall? Let's close it.
Book your no-cost recall repair with the Mercedes-Benz service team at Albany Motorcars — 805 East Oglethorpe Blvd, Albany, GA.