Roadside Assistance
24 hours a day, 7 days a week
Mercedes-Benz Roadside Assistance in Albany, GA
Flat tire on GA-300? Dead battery in the Publix parking lot? One call brings help to wherever you are — day or night, anywhere in the country.
That's 1-800-367-6372 — save it in your phone before you need it.
Help that comes to you, not the other way around
Every Mercedes-Benz comes with Roadside Assistance — a nationwide network of trained technicians on call around the clock. Most roadside problems get solved right there on the shoulder, so you're back on the road instead of waiting on a tow.
If the fix needs a shop, they'll get your vehicle to one — and our service team at 805 East Oglethorpe Blvd is happy to take it from there. Questions about what your coverage includes? Ask one of our Service Advisors.
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Flat tire changes
A technician swaps your flat for the spare on the spot — no wrestling with a jack on the highway shoulder.
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Jump starts
Dead battery? They'll get you started. If the battery itself is on its way out, we can test and replace it here in Albany.
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Fuel delivery
Misjudged the distance to the next station? They'll bring enough fuel to get you there. It happens to the best of us.
Skip the hold music with the Roadside Assistance app
The complimentary Roadside Assistance Mobile App lets you report your issue in a few taps. It's GPS-enabled, so help knows exactly where you are — even if all you can say is "somewhere between Albany and Sylvester."
A built-in tracker shows when your technician will arrive, so you're not left guessing on the side of the road.
Want the full connected-car experience? See what the Mercedes me app can do.
Have a question about your coverage?
Fill out the form and one of our Service Advisors will get back to you shortly — usually the same business day.
The best roadside call is the one you never make
Regular maintenance catches weak batteries, worn tires, and tired brakes before they leave you stranded. Our factory-trained technicians in Albany know your Mercedes-Benz inside and out.