Customer Testimonials
Albany Motorcars · Albany, GA
What Our Customers Say
Some of our customers have been buying from us for 25 years. Some met us last month. Here's what they say when we're not in the room — pulled straight from DealerRater and Google.
Featured Review · DealerRater, January 2026
“I’ve been a customer of Albany Motorcars for about 25 years, and throughout all those years I’ve consistently been treated with respect. God willing, I hope to remain a customer for another 25.”
When an unexpected issue came up with his two-year-old vehicle, Dr. Medina-Bairán says General Sales Manager John Padgett handled everything “with diligence, professionalism, and efficiency” — keeping him updated several times a day and ultimately helping him end his lease and move smoothly into a new one.
Jose Medina-Bairán, MD
Valdosta, GA · 25-year customer
More From the DealerRater Files
Short, unedited, and in their own words. These are the moments that keep folks from Albany, Tifton, Leesburg, and beyond coming back to East Oglethorpe Blvd.
“My experience was outstanding. Everyone there was beyond helpful and patient. I have been to several different Mercedes dealerships and this by far has been the best experience.”
DealerRater · March 2023
“Very prompt, professional, and knowledgeable. Mr. Dexter is on point and earns your business. I’ll be back — as well as anyone I know looking for a Mercedes.”
DealerRater · August 2023
“Excellent service all around. I would refer anybody to buy a car from Albany Motorcars.”
DealerRater · September 2024
“The dealership was helpful and explained in great detail about the vehicle that we wanted to purchase.”
DealerRater · June 2026
We Read Every Review. Yes, Even the Hard Ones.
We're not going to pretend every experience over the decades has been perfect — no dealership can say that honestly. What we can say is that reviews go straight to our management team, and when we miss the mark, we work to make it right.
If something didn't go the way it should have, skip the voicemail loop — contact us directly and ask for a manager. We'd rather fix it than read about it.
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The largest selection of quality vehicles in Albany, GA is waiting at 805 East Oglethorpe Blvd. Come see why folks keep coming back for 25 years — and counting.